IMPORTANT NOTICE - Please check our Temporary Closure Period dates on the Home page before ordering. ************************************************************************************

Very important to note - once we have received your order it cannot be cancelled or altered in any way. Please take great care in making sure you have ordered the correct items. If in any doubt about the items you are ordering, please send us an email before you order.

Shipping Cost

Australia - Base cost of A$12; plus A$0.50 per sock; plus GST.

Outside Australia - For the majority of orders: Base cost of A$25 plus $2 per sock.

Order preparation

Your order (Up to 24 socks) will be ready to be shipped within 2-12 business days following the receipt of your payment.

For a larger order allow 10-21 days.

Deliveries within Australia - For most orders we use Australia Post's Registered Regular Parcel service.

Delivery time - Within Melbourne metropolitan: 1-3 business days. Capital cities: 2-5 business days. All Country locations: 4-8 business days.

Deliveries outside Australia - To all international destinations we use Australia Post's Standard Parcel service.

Delivery time - 4-9 business days. Can take longer for remote locations ie. away from main towns.

Returns and refunds

Faulty sock - In the unlikely event of a faulty sock please return the item/s to us for inspection. A refund or replacement will be issued only if we deem the sock/s to be faulty.

A refund or a replacement will be issued only for unused socks, in their original packaging and in 'As new' condition. The original invoice must also must be returned with the socks.

Wrong size was ordered - If you have ordered the wrong size we may accept the socks back for a replacement or a refund; however, this does not apply to all socks (see below for eligible socks.) If you opt for a refund, any freight costs incurred by us will be deducted. Also, a 15% fee for restocking will be deducted.

A sock we suggested does not fit well - While we have the best of intentions when suggesting a sock to you, based on measurements provided to us, the final decision as to its suitability lies with you. Therefore if you wish to return these socks the rules that apply are the same as those for ordering the wrong size. See above.

Please note that some socks are non-refundable and/or non-replaceable. Please contact us by email with your request and we will advise you further.

Made-To-Measure socks are non-refundable and non-replaceable.

Law Comfort Socks are non-refundable and non-replaceable.

*Hemmed socks are non-refundable and non-replaceable.

Most 4 Ply Fleecenette socks may be returned if wrongly ordered